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Customer care

Returns

Our return and replacement policy.

Because our products are consumable, we cannot accept returns on opened items. If your order arrives damaged, defective, or incorrect, we'll make it right.

Damaged or wrong item

Contact us within 7 days of delivery with your order number and a photo, and we'll send a replacement or issue a refund.

Unopened items

Unopened, unused products may be eligible for return within 14 days. Reach out to start a return.